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Job: Supervisor-Network Services-IT Service Management

This posting has expired and is no longer available.

Jobing Description

Facility: SHC Osborn Medical Center, Scottsdale, AZ
Job Category: Management
Department: IT Service Management
Schedule: Full Time
Shift: Days
Hours: M-F -8:00am - 5:00pm
Hours/PP: 80
Req #: 30144
Scottsdale Healthcare is renowned for world-class care that puts the individual first. We care for our patients as well as the people who work here by providing a culture of respect and compassion-plus fantastic quality-of- life features like on-site child care.

Expect world-class facilities, sophisticated technologies, and a strong mentorship culture. Because this is also a learning and teaching organization, we treat medically complex cases and utilize cutting-edge research. Get real experience, continuously learn, and do more with your career!

Led by a community-based board of directors, non-profit Scottsdale Healthcare is a vital part of the community serving beautiful Scottsdale, the Northeast Valley and beyond.

Scottsdale Healthcare is composed of two medical centers and a new community hospital, complete with outpatient centers, home health services, and a wide range of community health education and outreach programs. Our awards and designations range from Magnet status at our medical centers, to the 2010 Alfred P. Sloan Award for Excellence in Workplace Flexibility, and the highest level of certification for a Level One trauma center.

Position Summary

Supervises and monitors the day-to-day operations of Network Services and staff engaged in the maintenance, installation, movement, repair, configuration and trouble shooting of PCs, printers, communications hardware, wide and local area network hardware and software (WAN/LAN). Oversees resolution and escalation of user support requests and resolves issues. Maintains functionality, integrity and security of hardware and networks in both a clinical and non-clinical setting. Supervises Network Engineers, LAN Engineers, Microcomputer Specialists & Hardware Technicians, etc.

Responsible for the implementation and oversight of Information Technology infrastructure, networks, hardware and applications strategy. Participates and leads related projects. Researches, recommends, and implements new technologies, leading system upgrades and changes. Participates in the development of policies, procedures and budget. Works closely with IS team members, department manager, vendors and other SHC departments.


Skills / Requirements

Basic Education:

Bachelor's Degree in the field of computer science, information sciences or network-related subject


8 years in similar role

Basic Experience

4 years experience working with computers or communications equipment in a technical capacity including, at least 2 years of experience in Network Engineering (LAN/WAN)


1 year supervisory experience

Basic Field-of-Expertise (if applicable)


Tobacco-Free Hiring Policy
Beginning April 10, 2011, as part of its commitment to the health and well-being of our workforce and community, Scottsdale Healthcare will no longer hire or re-hire individuals who use tobacco.

On the online employment application form, all applicants will be asked if they use tobacco. All individuals who are offered a position with Scottsdale Healthcare are screened for tobacco use as part of the post-offer health assessment and screening.

Individuals whose screening results are verified positive for tobacco use will have their job offers withdrawn. Individuals whose job offers are withdrawn for tobacco may reapply for employment after 180 days.