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Job: Medical Office Assistant (Physician Practice)-SHC PC - Tempe

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Jobing Description

Facility: SHC Employed Medical Group, Scottsdale, AZ
Job Category: Administrative/Clerical
Department: SHC PC - Tempe
Schedule: Full Time
Shift: Days
Hours: 8:00am - 5:00pm
Hours/PP: 80
Req #: 30271
Scottsdale Healthcare is renowned for world-class care that puts the individual first. We care for our patients as well as the people who work here by providing a culture of respect and compassion-plus fantastic quality-of- life features like on-site child care.

Expect world-class facilities, sophisticated technologies, and a strong mentorship culture. Because this is also a learning and teaching organization, we treat medically complex cases and utilize cutting-edge research. Get real experience, continuously learn, and do more with your career!

Led by a community-based board of directors, non-profit Scottsdale Healthcare is a vital part of the community serving beautiful Scottsdale, the Northeast Valley and beyond.

Scottsdale Healthcare is composed of two medical centers and a new community hospital, complete with outpatient centers, home health services, and a wide range of community health education and outreach programs. Our awards and designations range from Magnet status at our medical centers, to the 2010 Alfred P. Sloan Award for Excellence in Workplace Flexibility, and the highest level of certification for a Level One trauma center.

As the first point of contact, this position greets and directs visitors to the appropriate personnel. Performs a variety of clerical and patient support duties including receptionist, telephone, scheduling, data input and billing.

Under the direction of a Physician/Physician Assistant, performs a variety of duties in connection with examination and treatment of patients in the physician practice care setting in a Patient Centered Medical Home Model of care. May be assigned to a specialist. Takes a pro-active approach utilizing available resources to best serve the patient population. Performs a variety of clerical support duties including receptionist, telephone, scheduling, message management and data input.

Demonstrates knowledge and skill to provide appropriate care needed in accordance with Scottsdale Healthcare policies, procedures, and protocols and Arizona validated competencys. Works in a team model to improve the patient's experience, create better communication and access to care. Proactively identifies and supports processes that will improve and enhance patient satisfaction.

Performs in a manner consistent with the Scottsdale Healthcare Mission statement by identifying and meeting the needs of all customers by demonstrating integrity, respect, caring, accountability and excellence. Reports to the Practice Manager or Supervisor and does not supervise any staff.


Skills / Requirements

Basic Education:

High School or GED

Completion of an approved MA training program as per BOMEX guidelines

CPR certification

Basic Experience

One year experience in a medical office setting.



Tobacco-Free Hiring Policy
Beginning April 10, 2011, as part of its commitment to the health and well-being of our workforce and community, Scottsdale Healthcare will no longer hire or re-hire individuals who use tobacco.

On the online employment application form, all applicants will be asked if they use tobacco. All individuals who are offered a position with Scottsdale Healthcare are screened for tobacco use as part of the post-offer health assessment and screening.

Individuals whose screening results are verified positive for tobacco use will have their job offers withdrawn. Individuals whose job offers are withdrawn for tobacco may reapply for employment after 180 days.